Privacy Policy

Last updated: January 2026

Alpha QuickSales ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: name, email address, phone number, and delivery address when you register or place an order.
• Payment Information: payment card details and mobile money credentials are processed securely through Paystack. We do not store full payment card numbers.
• Order History: records of products purchased, order dates, and delivery preferences.
• Communications: any messages, reviews, or enquiries you send to us.
• Usage Data: pages visited, products viewed, and browsing patterns collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders, including delivery and returns
• Communicate with you about your orders, account, and enquiries
• Improve our website, products, and customer service
• Send marketing communications (only with your consent)
• Detect and prevent fraud or misuse of our services
• Comply with legal and regulatory obligations

3. Data Sharing

We share your data only as necessary to provide our services:

• Paystack: payment processing (card and mobile money transactions)
• Delivery Partners: courier services for order delivery
• Legal Authorities: when required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organisational measures to protect your data, including SSL encryption, secure server infrastructure, and access controls. Payment transactions are encrypted and handled entirely by Paystack's PCI-compliant platform.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal retention requirements
• Object to or restrict processing of your data
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at support@alphaquicksales.com.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser. Essential cookies are required for the shopping cart and checkout to function.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Order records are retained for a minimum of 6 years as required by Ghanaian tax law.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Paystack). We are not responsible for their privacy practices. We encourage you to review their policies before providing personal data.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via email or a notice on our website. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us:

Email: support@alphaquicksales.com
Phone: 0533 110 504